Category Archives: HelpTeam

NFN DSL is Now Nettally DSL

Effective June 1, 2014, Network Tallahassee (Nettally), which leased lines from Century Link so we could offer you NFN DSL, took over existing NFN DSL operations and is providing full support for the NFN DSL that you had been using.

NFN DSL is now Nettally DSL, also referred to as NTI DSL.

We owe huge thanks to all volunteer as DSL Head Administrators: Ron Bender, Don Frankenberger and Mary Ann Wallace. They tackled a Herculean Task keeping the service up and running and spending countless hours navigation the maze between Century Link, and before that Embarq, NetTally, Model companies and users. If you see or speak to them please thank them as well. Their commitment to excellence and their perseverance to act on behalf NFN DSL users is unmatched.

Active users provided billing information to Nettally during May, 2014 and they began being billed directly by Nettally beginning with the June monthly dsl charges. Network Tallahassee, Inc. (NTI) provides direct support for your dsl connection issues with a toll-free number, 1-866-586-1598.

INACTIVE (SUSPENDED) NFN DSL USERS: You must either call the NFN Helpdesk at 239-417-1400, visit the NFN Office in person, or call Nettally at 1-866-586-1598 explaining you are currently a suspended NFN DSL user and wish to supply billing information and re-activate. You must have your billing information available at the time you call if you have not previously provided it to Network Tallahassee. You do not need to call until you are ready to re-activate.

INFORMATION NEEDED: You will need to provide your billing address, an e-mail contact address (it can be any e-mail address that you use), and choice of billing method: ACH (via a bank account and bank routing number) or credit card. Using a credit card will incur a service charge; there is no service charge if you use ACH.

In Summary:

  1. Your e-mail is NOT changing. NO changes to your e-mail settings. Your dsl line is NOT changing. You are transitioning over at your current basic dsl line rate. There are no changes to your modem.
  2. Support and monthly dsl charges are now done by Network Tallahassee with a toll-free number for you to call with dsl connection problems or when suspending, reactivating, changing speed, cancelling, billing questions: 1-866-586-1598
  3. Premium account renewals will go through the NFN Office Helpdesk the same as non-dsl accounts with automatic e-mail notifications when expiration dates draw near reminding members to renew online, by mail, or by calling the Helpdesk at 239-417-1400 during office hours.

Contact information for Network Tallahassee

  • Nettally Support: 1-866-586-1598 (toll-free number) – 9 am – 6 pm Eastern
  • Non toll-free (direct, from outside US) number: 1-850-671-4007
  • e-mail: (for billing questions)
  • e-mail: (for Nettally DSL support)

Photo by Trey Ratcliff from

Learning Programming Languages

Earlier this week we notified our members and the public of our new initiative, one-on-one tutoring sessions. It triggered an interest and George Santos, program manager, takes care of them. One member has had more in-depth tutoring needs. He asked:

“What about writing real code (eg, C++, Python, Javascript, Java)?”

Any computer science program at local universities will cover an array of programming languages. And there are quite a few online learning sites. They offer more problem oriented coding tutorials and are free of charge or a very reasonable priced. All courses are conducted online with coursework published on web pages and in videos, and contain in addition tests, code review and provde a community forum to connect with professors and fellow students.
Make not mistakes: Online courses require a certain amount of self-discipline, curiosity, patience and perseverance, all traits of an aspiring software engineer.



Make Use Of, one of my favorite technology sites, published a while ago the article:  3 Websites To Get Started With Learning C++ 

The Tech Shell provided in a slighly more recent article: 4 Best Sites To Learn C and C+

This should get people started, that would go more hard core on the learning path.

If you, dear reader know of any additional sites and resources, please post them in the comment section.

Photo: Chicago by Trey Ratcliff, Stuck In Customs

New Initiative: One-on-One Tutoring

The Naples Free-Net (NFN) is launching a new individual training service: One-on-One Tutoring. Members and Instructors will meet, primarily at the NFN Office, or any site, at date/time agreed upon by the parties involved.

Donations are requested per hour or any part of an hour as follows:

  • Premimum Members: $25
  • Standard Members: $30
  • Non-Members: $40

Bring a friend/spouse training in the same subject and get one half off for the second person: $12.50, $15, and $20 respectively per hour/part.

We are offering instruction in all Windows Operating Systems, Digital Photography, Wireless Connections, Skype, Microsoft Office Apps, Wireless Mobile (IPAD, IPhone, Android, Tablets, etc), and most Social Media (Facebook, Twitter, LinkedIn, Instagram). Also WordPress, Google+, GoogleApps, and the Cloud. We will suit your training to your needs.

Please email us at:

Include your Name, NFN UserID (first part of your NFN email address as applicable), Contact Information, and the subject(s) you would like to learn more about.

Or fill out below request form:

[contact-form to=’’ subject=’Inquiry for Tutoring session’][contact-field label=’Name’ type=’name’ required=’1’/][contact-field label=’NFNUserId’ type=’text’/][contact-field label=’Select a Topic’ type=’select’ required=’1′ options=’Windows,Digital Photography,Wireless Connections,Microsoft Office Apps,Mobile Devices (ipad%26#x002c; iPhone%26#x002c; Android%26#x002c; Tablets,Social Media (Facebook%26#x002c; Twitter%26#x002c; Instagram%26#x002c; Google+ etc),WordPress,GoogleApps’/][contact-field label=’Email’ type=’email’ required=’1’/][contact-field label=’Your Phone ‘ type=’text’ required=’1’/][contact-field label=’Cell phone number’ type=’text’/][contact-field label=’Other comment’ type=’textarea’ required=’1’/][/contact-form]

How To Help Egypt Get Online

What choices do citizens have when their government cuts off all Internet connectivity? Go abroad, go low tech: A very intersting article.

Amplify’d from

With the country’s citizens unable to log on to the Internet as they normally would, people have turned to a variety of other means to get online, including using ham radios, fax machines, and landline phones.